Privacy Policy

Last updated: Saturday, September 21, 2024

PERIYARD takes the protection of your personal data very seriously and is committed to respecting your privacy. This Privacy Policy informs you about how we collect, use, protect and process your personal data when you use our website [ www .periyard .com ] (hereinafter "the Site").

1. Data controller

The data controller is:
PERIYARD
Head office: 11 Rue de Fontenay, 94300 Vincennes, France
Registered with the RCS under number: 93212306000018
Contact: [contact email address]

2. Personal data collected

When you use our Site or engage in transactions with us, we may collect the following personal data:

  • Identification data : Name, first name, email address, telephone number, postal address.
  • Transaction data : Payment information, order history.
  • Browsing data : IP address, cookies, connection logs, pages visited, time spent on the Site.
  • Communications Data : Messages, feedback, and other communications you send to us.

We only collect data that is strictly necessary for the purposes described below.

3. Purposes of data collection

Your personal data is collected and processed for the following purposes:

  • Order management : Order processing, delivery, invoicing and customer follow-up.
  • Improvement of the Site and our services : Analysis of visits, navigation statistics and optimization of the user experience.
  • Commercial communications : Sending promotional emails, newsletters, and special offers, subject to your prior consent.
  • After-sales service management : Responding to your requests, processing complaints, and managing returns and refunds.
  • Legal compliance : Compliance with legal, tax and accounting obligations.

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Performance of a contract : To process your orders, deliver your products and provide you with the services you have requested.
  • Consent : For sending commercial communications when you have consented to receive them.
  • Legal obligations : To comply with our legal and regulatory obligations, particularly with regard to the retention of invoices and other financial documents.
  • Legitimate interest : To improve our services and our customer relationship (for example, by analyzing your behavior on the Site).

5. Data retention period

We keep your personal data only for the period necessary for the purposes for which they were collected:

  • Order data is kept for 5 years for legal and accounting purposes.
  • Marketing data is retained until you withdraw your consent or after 3 years of inactivity.
  • Cookies and other navigation trackers are stored for a maximum period of 13 months.

6. Sharing of personal data

We only share your personal data with third parties in the following cases:

  • Service Providers : To provide order processing, payments, delivery, and hosting services for our site (Shopify, delivery services, etc.).
  • Legal Obligations : To comply with our legal obligations and respond to requests from public or government authorities.
  • International transfer : Some of our service providers (e.g. Shopify Inc.) may be located outside the European Union, including in Canada. These transfers are carried out in compliance with the necessary guarantees to protect your data, in accordance with the GDPR.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure or destruction. These measures include, in particular:

  • Data encryption during payment transactions.
  • Server protection with firewalls and advanced security systems.
  • Access controls restricted to authorized persons only.

8. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right of access : You can request access to your personal data that we hold.
  • Right of rectification : You can request the correction of your inaccurate or incomplete data.
  • Right to erasure : You can request the deletion of your personal data, subject to legal obligations requiring us to retain them.
  • Right to restriction of processing : You may request restriction of the processing of your data in certain cases provided for by law.
  • Right to portability : You have the right to receive your data in a structured, machine-readable format and to transmit it to another data controller.
  • Right to object : You may object at any time to the processing of your data for reasons relating to your particular situation or for direct marketing purposes.

To exercise these rights, please contact us by email at: [contact email address]. We undertake to respond to your request within a maximum of 30 days.

9. Cookies and similar technologies

The Site uses cookies to collect information about your browsing. Cookies are small text files stored on your device when you visit our Site. We use the following types of cookies:

  • Strictly necessary cookies : Essential to the operation of the Site.
  • Performance cookies : Used to analyze the use of the Site and improve its performance.
  • Advertising cookies : Used to personalize the offers and advertisements you see online.

You can configure your browser to refuse all or some cookies. However, refusing certain cookies may affect the proper functioning of the Site.

10. Modification of the Privacy Policy

PERIYARD reserves the right to modify or update this Privacy Policy at any time. We will notify you of changes by posting the new version on the Site. We encourage you to regularly review this page to stay informed of any changes.

11. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
PERIYARD SARL
11 Rue de Fontenay, 94300 Vincennes, France
Email: [contact email address]